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Information A-Z

With our A-Z you will find all important information about our hotel. Our Front Office team will be glad to answer all your questions.


General Information

Here you will find all important information about the hotel.

Hotel Information

Address
Rilano 24|7 Hotel Wolfenbüttel
Bahnhofstrasse 9
D-38300 Wolfenbüttel
Telefon: +49 (0) 5331 9886 0
Fax: +49 (0) 5331 9886 11
Email: info-wolfenbuettel@rilano.com
Internet: www.rilano.com

Adapters

Are available at the reception. The voltage in the rooms is 220 V.

Airport information

If you need any information about flights, airlines or the airport, please contact the reception.
The reception staff will be happy
to confirm your flight.

Airport Hanover

You can reach the Airport by taxi or by train. By taxi it takes about 1h and by train 1,5h.

Baby bed

A baby bed can be arranged through the reception.

Banks

Numerous banks have branches in the centre of Wolfenbüttel.
The reception will give you directions.

Breakfast

Our breakfast is served in our breakfast room.
Opening hours: Monday till Friday: from 06.30 am until 09.30 am
On Saturday-Sundays and Holidays:from 07.30 am until 10.30 am

Bus stop

The bus stop “Busbahnhof“
is a 2 minutes walk from the hotel. For more information, please contact the reception.

Car rental

We can help you to organize a car.
Please contact the reception.

Check out

The check-out time is 11.00 am
If you like to stay longer in your room please contact the reception. They will inform you about the availability and extra room charge.

Church

For the address please contact the reception.

Cinema

Movie centre “Cinestar” is situated in the hotel complex.

Conference facilities

Meeting space is available up to 300 persons. For more information, please contact the conference & banqueting department or contact the reception.

Credit cards

We accept American Express, MasterCard, Visa and electronic cash/maestro.

Dental kit

Available at the reception. Free of charge.

Dentist

Please contact the reception if you need a dentist.

Doctor

Please contact the reception if you need a doctor.

Emergency

In case of an emergency please contact the reception.

Emergency Exits

Please take notice of the instructions on the emergency map in your room on the back of the door.

Fire

In case of fire, a siren will warn you everywhere in the hotel. There is an emergency map in your room, showing your location and fire exits. Please go immediately to the next fire exit. In case of fire please don’t use the elevators and follow the instructions of our staff.

Fire Extinguishers

Are located on each floor. Please follow the signs.

Flowers

The reception will help you with ordering flowers.

Hairdresser

We will recommend a hairdresser and arrange an appointment for you on request. Please contact reception.

Handicapped room

We do have one special room for handicapped people. For more information please contact the reception.

Internet

In all our rooms have analogue available. On your desk you will find a box. Please connect these with
your laptop. Please note that you use the telephone line to connect to the internet. Therefore, you need also an outside line (“O,”) before you dial the internet service provider number. All our rooms also have wireless internet, provided by T-mobile. A login code by the Reception.

Iron & ironing boards

Can be ordered to be brought up to your room. Please contact the reception.

Jogging

Near by the hotel is park with a jogging path.

Laundry service

You will find a laundry bag and list in your closet. If you choose our laundry service, please leave your laundry before 8.00 am at the reception. It will be returned in your room in the afternoon on the same day.

Lost & Found

If you lost or forgot anything, please contact the reception.

Lunch Boxes

If you are planning a daytrip or an early check out we are able to prepare lunch boxes for you. Please order the lunch boxes one day in advance until 4.00 pm at the reception.

Museums

In Wolfenbüttel and surroundings you will find many interesting museums. For information, please contact the reception.

Newspaper

Daily newspapers are available at the reception.

Non smoking rooms

The complete Hotel is a non smoking hotel. For more information please contact the reception.

Please do not disturb

If you do not want to be disturbed in your room, please put the “Please do not disturb” hanger outside your door. If you do not want to receive any telephone calls either, please contact the reception.

Post / Mail

Letters and postcards can be dropped off at the reception.
The reception sells stamps and postcards of this area.
The next post office is situated in the city centre of Wolfenbüttel. For more information please contact the reception.

Railway Stations

The Wolfenbüttel Station is the closest railway station (distance 0.2 km). It is a 2 minutes walk from the hotel. For more information or train schedules please contact the reception.

Reception

Please dial 9.

Room reservations

Please contact the reservation department at the reception or dial 9.

Safe Deposit Boxes

Safe Deposit Boxes are free of charge and located at the reception.

Sewing kit

Are available at the reception. Free of charge.

Shaving kit

Are available at the reception. Free of charge.

Shoeshine machine

On the ground floor, left side from the elevator

Shopping

There are several shopping centres in Wolfenbüttel. The Forum Family Shopping Center is located across the street of our hotel.

Sightseeing

We can recommend and arrange several tours and famous sights in Wolfenbüttel. We are also pleased to recommend other famous places in our area.
Please contact the reception for more information on sightseeing tours.

Stamps

Are available at the reception

Stationary

Should you require any additional stationary, please contact the reception.

Taxi

Is available in front of the hotel. For reservations please contact the reception.

Telefax

If you want to send a fax, please contact the reception. Our staff will be helpful and send faxes for you.

Telephone

To call inside the hotel please dial the requested room number, for an outside call please dial “0” and the phone number. The telephone charge is
€ 0,35 per unit.

Wake up calls

You can order wake up calls at the reception.

Telephone    

For national and international calls you must first dial  "0" followed by the phone number you need.

Belgium0032
Netherlands0031
Denmark0045
Norway0047
France0033
Austria0043
Great Britain0044
Spain0034
Italy0039
Sweden 0046
Japan 0081
Switzerland0041
Luxembourg

00352

USA 001