With our A-Z you will find all important information about our hotel. Our Front Office team will be glad to answer all your questions.
Here you will find all important information about the hotel.
Are available at the reception. The voltage in the rooms is 220 V.
If you need any information about flights, airlines or the airport, please contact the reception.
The reception staff will be happy
to confirm your flight.
You can reach the Airport by taxi or by train. By taxi it takes about 1h and by train 1,5h.
A baby bed can be arranged through the reception.
Numerous banks have branches in the centre of Wolfenbüttel.
The reception will give you directions.
Our breakfast is served in our breakfast room.
Opening hours: Monday till Friday: from 06.30 am until 09.30 am
On Saturday-Sundays and Holidays:from 07.30 am until 10.30 am
The bus stop “Busbahnhof“
is a 2 minutes walk from the hotel. For more information, please contact the reception.
We can help you to organize a car.
Please contact the reception.
The check-out time is 11.00 am
If you like to stay longer in your room please contact the reception. They will inform you about the availability and extra room charge.
For the address please contact the reception.
Movie centre “Cinestar” is situated in the hotel complex.
Meeting space is available up to 300 persons. For more information, please contact the conference & banqueting department or contact the reception.
We accept American Express, MasterCard, Visa and electronic cash/maestro.
Available at the reception. Free of charge.
Please contact the reception if you need a dentist.
Please contact the reception if you need a doctor.
In case of an emergency please contact the reception.
Please take notice of the instructions on the emergency map in your room on the back of the door.
In case of fire, a siren will warn you everywhere in the hotel. There is an emergency map in your room, showing your location and fire exits. Please go immediately to the next fire exit. In case of fire please don’t use the elevators and follow the instructions of our staff.
Are located on each floor. Please follow the signs.
The reception will help you with ordering flowers.
We will recommend a hairdresser and arrange an appointment for you on request. Please contact reception.
We do have one special room for handicapped people. For more information please contact the reception.
In all our rooms have analogue available. On your desk you will find a box. Please connect these with
your laptop. Please note that you use the telephone line to connect to the internet. Therefore, you need also an outside line (“O,”) before you dial the internet service provider number. All our rooms also have wireless internet, provided by T-mobile. A login code by the Reception.
Iron & ironing boards
Can be ordered to be brought up to your room. Please contact the reception.
Near by the hotel is park with a jogging path.
You will find a laundry bag and list in your closet. If you choose our laundry service, please leave your laundry before 8.00 am at the reception. It will be returned in your room in the afternoon on the same day.
Lost & Found
If you lost or forgot anything, please contact the reception.
If you are planning a daytrip or an early check out we are able to prepare lunch boxes for you. Please order the lunch boxes one day in advance until 4.00 pm at the reception.
In Wolfenbüttel and surroundings you will find many interesting museums. For information, please contact the reception.
Daily newspapers are available at the reception.
Non smoking rooms
The complete Hotel is a non smoking hotel. For more information please contact the reception.
Please do not disturb
If you do not want to be disturbed in your room, please put the “Please do not disturb” hanger outside your door. If you do not want to receive any telephone calls either, please contact the reception.
Post / Mail
Letters and postcards can be dropped off at the reception.
The reception sells stamps and postcards of this area.
The next post office is situated in the city centre of Wolfenbüttel. For more information please contact the reception.
The Wolfenbüttel Station is the closest railway station (distance 0.2 km). It is a 2 minutes walk from the hotel. For more information or train schedules please contact the reception.
Please dial 9.
Please contact the reservation department at the reception or dial 9.
Safe Deposit Boxes
Safe Deposit Boxes are free of charge and located at the reception.
Are available at the reception. Free of charge.
Are available at the reception. Free of charge.
On the ground floor, left side from the elevator
There are several shopping centres in Wolfenbüttel. The Forum Family Shopping Center is located across the street of our hotel.
We can recommend and arrange several tours and famous sights in Wolfenbüttel. We are also pleased to recommend other famous places in our area.
Please contact the reception for more information on sightseeing tours.
Are available at the reception
Should you require any additional stationary, please contact the reception.
Is available in front of the hotel. For reservations please contact the reception.
If you want to send a fax, please contact the reception. Our staff will be helpful and send faxes for you.
To call inside the hotel please dial the requested room number, for an outside call please dial “0” and the phone number. The telephone charge is
€ 0,35 per unit.
Wake up calls
You can order wake up calls at the reception.
For national and international calls you must first dial "0" followed by the phone number you need.