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Rilano 24|7 Hotel Wolfenbüttel

Arrival

To make your arrival as comfortable as possible, we have compiled the most important information below.

Arrival

Rilano 24|7 Hotel Wolfenbüttel
Bahnhofstraße 9
38300 Wolfenbüttel

Tel.+49 5331 9886 0
Fax+49 5331 9886 11
E-Mailinfo-wolfenbuettel@rilano.com

The keybox at the Rilano 24 | 7 Hotel Wolfenbüttel

Space for more individuality

We are delighted to be able to offer you the opportunity to check in even after 10:00 pm, thus giving you the freedom to arrive and depart flexible regardless of our reception times.
If you arrive after 10:00 pm, we will send you a four-digit code with which you can can easily refer to our keybox and get your room key.
In order to offer this service smoothly, we simply ask you to specify your contact information like the correct billing address and the payment method for sending you the code via email.

Here you will find more information

How can I make a booking at the Rilano 24|7 Wolfenbüttel?

You can reach the Rilano 24|7 Hotel Wolfenbüttel via www.rilano-247-hotel-wolfenbuettel.de or www.rilano.com or directly by telephone +49 5331 9886 0 or email info-wolfenbuettel[at]rilano.com in the hotel.

Can I also book without a credit card on www.rilano-247-hotel-wolfenbuettel.de or www.rilano.com?

For online bookings you will need a valid credit card. In case of direct bookings via email or phone, you can make a non-guaranteed reservation comfortably without a credit card. Your room will however only be kept for you up to 06:00 pm on the day of arrival. A valid credit card is necessary for online bookings. If you already know you will arrive after 06:00 pm please give your credit card as guarantee. Your card won’t be charged if you arrive before 10:00 pm. You can choose your payment method on arrival. If you arrive after 10:00 pm please give us the correct credit card or contact the hotel.

When do I need a credit card to make a booking?

You will need a credit card in order to make a guaranteed booking at the Rilano 24|7 Hotel Wolfenbüttel,  www.rilano-247-hotel-wolfenbuettel.de or www.rilano.com and also by telephone. For exhibition and event times, a credit card is mandatory to guarantee your booking.

How long is the reception at the Rilano 24|7 Hotel Wolfenbüttel staffed?

The reception at the Rilano 24 | 7 Hotel Wolfenbüttel is open from 06:00 am until 10:00 pm. Outside those hours you can easily check in easily by using our
keybox. All you need is a guaranteed booking and a valid email address to which we send the personalized code for your keybox.

How does the check-in via keybox work at the Rilano 24 | 7 Hotel Wolfenbüttel?

All you need is a guaranteed booking and a valid email address to which we can send the personalized code for your keybox. Upon arrival you will then remove your key card and your bill from the keybox. If you have any questions please contact us already at the time of booking.

From what time can I check in on the arrival date?

You can check in from 03:00 pm on the arrival date.

By what time should I leave the room on the day of departure?

You can check out up to 12.00 am on the day of departure.

When do I pay my hotel bill?

At the Rilano 24|7 Hotel Wolfenbüttel, you pay the full amount of your stay when checking in.

Will the credit card used for the online booking be charged automatically?

No, the credit card will be checked and serves as guarantee for your booking. The night will be paid when you arriva at the hotel.

Which credit cards are accepted at the Rilano 24|7 Hotel Wolfenbüttel?

The Rilano 24|7 Hotel Wolfenbüttel accepts American Express, Visa, Master Card and JCB. You can of course also pay with an EC card or of course, cash when checking in.